Privacy Policy

Privacy Policy

Kevins Sunny Gardens

Effective Date: 15 September 2025

1. Who We Are

Kevins Sunny Gardens
19b St Johns Road, Westcliff-On-Sea, Essex, SS0 7JY
Phone: 07939 553826

2. What Information We Collect

We may collect the following personal information when you contact us or use our services:

• Full name
• Address
• Contact telephone number

We do not collect or store payment card details. Payments are made by cash or BACS transfer.

3. How We Use Your Information

We use your information to:

• Provide and manage our gardening services
• Contact you about bookings, schedules, and service updates
• Respond to your enquiries
• Meet legal and tax obligations

4. Cookies & Tracking

Our website uses cookies from Google (e.g., Google Analytics) and Meta (e.g., Facebook tools) to understand website traffic and improve our services. Cookies may collect anonymous data such as browser type, pages visited, and time spent on the site. You can manage or disable cookies in your browser settings.

5. Communication Tools

We may also communicate with you via WhatsApp, phone, email, or SMS for service updates and enquiries.

6. Sharing Your Data

We do not sell or trade your personal data. We may share data only when necessary, for example:

• With trusted service providers (e.g., accountants or IT support)
• When required by law or regulation

7. Data Retention

We keep your information only for as long as necessary to deliver services and to comply with tax and legal obligations (typically up to 6 years).

8. Your Rights

Under UK GDPR, you have the right to access, correct, and request deletion of your personal data, and to object to or restrict processing. You can also lodge a complaint with the Information Commissioner’s Office (ICO): ico.org.uk.

9. Security

We take reasonable steps to protect your data, including secure systems, password protection, and limited access to authorised personnel only.

10. Children’s Privacy

Our services are not aimed at children under 16 and we do not knowingly collect their personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.